Reach a person
One address reaches a person for everything. Put the word below in the subject line so your message goes straight to the right place.
- Generalhello@vibelock.ai
Questions about VibeLock, whether it fits your stack, pricing, signing up, or Enterprise.
Within one business day
- Security reportshello@vibelock.ai
Subject line: Security
Vulnerabilities in VibeLock itself. Every vibelock.ai domain and the API are in scope. Please do not test against another customer’s account or data.
Acknowledged within 24 hours, timeline within 72
- Legal and privacyhello@vibelock.ai
Subject line: Legal
Data subject requests, data processing agreements, subprocessor questions, and anything about the terms.
Within the applicable statutory period
- Presshello@vibelock.ai
Subject line: Press
Media enquiries, and questions about how VibeLock works.
Within three business days
Before contacting us
The following are already documented and may answer your question faster than a reply.
VibeLock LLC is a Delaware limited liability company. For formal notices, email hello@vibelock.ai with “Legal notice” in the subject line, as set out in section 21 of the Terms of Service.